Effective Date: April 8, 2025
Website: https://intusenergy.com
Business Name: INTUS LLC
Business Address: 1635 W. University Dr. Suite 128, Tempe, AZ, 852381, USA
Contact Email: contact@intusenergy.com
1. Introduction
At INTUS Energy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://intusenergy.com. This policy is designed to comply with applicable privacy laws, including:
General Data Protection Regulation (GDPR) – European Union
California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA) – California, USA
California Online Privacy Protection Act (CalOPPA) – California, USA
Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) – Mexico
2. Information We Collect
We collect the following types of personal data when you interact with our website:
a. Contact Form Data
When you fill out our contact form, we collect:
Full Name
Company Name
Email Address
Service of Interest
Message
b. Tracking & Analytics Data
We use Microsoft Clarity to analyze how users interact with our website. This includes:
Mouse clicks, scrolls, and page navigation
Device and browser type
Screen resolution
Anonymized IP address
Session duration and behavior patterns
3. How We Use Your Information
We use your information to:
Respond to your inquiries and messages
Provide quotes or service information
Offer customer support
Improve the performance and usability of our website
We do not sell your personal data.
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your data under the following lawful bases:
Consent – when you voluntarily provide data through forms or accept cookies.
Legitimate Interests – to improve our website and respond to your requests.
5. How We Share Your Information
We do not sell or rent your personal information. However, we may share data with trusted service providers, such as:
Microsoft Clarity – for analytics and user behavior tracking.
These providers are contractually obligated to safeguard your data.
6. Your Privacy Rights
Depending on your location, you have the right to:
a. European Union (GDPR)
Access the personal data we hold about you
Correct or update your data
Request deletion (“Right to be Forgotten”)
Object to or restrict processing
Data portability
Withdraw consent
b. California (CCPA/CPRA)
Know what personal data we collect and why
Request access to your data
Request deletion
Opt out of data selling (we do not sell your data)
Non-discrimination for exercising your rights
c. Mexico (LFPDPPP)
Access, Rectify, Cancel, or Oppose (ARCO rights)
Revoke consent
To exercise any of these rights, please email us at contact@intusenergy.com.
7. Cookies and Tracking Technologies
a. What Are Cookies?
Cookies are small files stored on your device that help us enhance your browsing experience and analyze site usage.
b. Types of Cookies We Use
Essential Cookies – Required for basic functionality
Performance Cookies – Used to improve website experience (e.g., Microsoft Clarity)
c. Cookie Consent
When you visit our site, you are shown a cookie banner. Non-essential cookies (like those used by Microsoft Clarity) are only used if you accept them.
You can change your cookie preferences at any time through your browser settings or the cookie banner.
8. Data Security
We implement technical and organizational measures to protect your personal data. While no online platform is 100% secure, we take appropriate steps to minimize risks.
9. Data Retention
We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
10. International Users
Our website is based in the United States. If you access it from outside the U.S., you acknowledge that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. If we make significant changes, we will notify you via the website or email (if available).
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 contact@intusenergy.com
📍 INTUS LLC
1635 W. University Dr. Suite 128, Tempe, AZ, 852381, USA